FAQ

Check out the Frequently Asked Questions by our customers

1. Is the caterer available on the date you need them?
Check calender & reply

2. How long have they been in business?
>5 years +

3. How many events/weddings do they cater per year?
12+

4. How many guests can the caterer accommodate?
200+

5. Is the caterer catering other events on the same day?
NA

6. Is there a cost for setup and take down?
Yes
7. How much time does the caterer need to setup and take down?
24 Hours

8. What are the different ways the caterer serves food? Buffet, family style, individual plates?
All

9. Where does the caterer make the food?
Central Kitchen located near airport

10. Does the caterer provide certain foods such fresh or frozen, locally grown, organic, and specific cuisines?
NA

11. Can they accommodate special requests such as gluten-free, kosher, vegetarian and children’s meals?
Veg – Yes / Kid’s Meal – Yes

12. Can you create a themed food menu?
Yes
13. Can you arrange for a tasting?
Yes
14. Is there a cost for a tasting?
NO

15. How many choices can you offer your guests for meals?
Customised
16. How many servers will be provided?
As per requirement

17. What do the servers wear?
Formal Catering Uniform

18. Do they provide the beverages and alcohol?
NA
19. Do they have a liquor license?
NA
20. Do they charge per person or by the amount of alcohol consumed?
NA
21. What brands of alcohol do they serve?
NA
22. How many bartenders and bars do they provide?
NA
23. Do they provide the cake?
Yes
24. Do they help cut or serve the cake?
Yes
25. Is there a cake-cutting fee?
NO
26. Do they offer desserts?
NO
27. Do they provide tables, chairs, napkins, plates, glasses and silverware?
Yes
28. Do they offer food and drink packages?
Yes
29. What is the gratuity percentage?
NA
30. What is the total cost and what is required for a deposit?
50% Advance Payment

31. Do they offer payment plans?
Not Really

32. What type of payment can they take – cash, check, credit card?
Any
33. What it their cancellation policy?
% Deduction from advance payment

34. Have they worked with your venue in the past?
Case to case varies as per venue

35. Do they have a food service business permit?
Yes
36. Does the caterer have insurance coverage including liquor liability (if served)?
NA
37. Does the caterer have a license?
Yes
38. Can the caterer provide references?
Yes
39. When does the caterer need your final food choices and guest count?
7 days prior

40. Can leftover food from the event be packaged to take home or donated?
Varies from case to case basis



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